Why Hiring a Property Management Virtual Assistant Is a Smart Move

As a property manager or owner, there’s endless stuff for you to juggle — from complex bookkeeping and emails to tons of phone calls. What’s worse is that as your property expands, the list of responsibilities only keeps piling up. If that sounds like you, you no longer have to bear increasing staff costs to manage your properties efficiently. 

Instead, hiring a property management virtual assistant might just solve it all for you. These skilled assistants are professionals who combine technology and expertise to ease your workload. Let’s discuss why turning to property management VAs is your best bet! 

Why Hire a Property Management Virtual Assistant? 

Stats reveal that the market size of the virtual assistant industry is set to reach up to $25.63 billion by the next year– and for good reason. In an industry like real estate, which demands non-stop working hours, you’d be surprised at the potential virtual property management holds. Here’s a rundown of things remote assistants can help you with: 

Smarter Marketing & Advertising 

To get your property noticed among key potential clients, nothing works better than smart marketing and spot-on advertising that makes you stand out. But while you’re taking care of the vast array of tasks, you might not always have the time to focus on these critical marketing efforts. And you know what that means — missing out on some big opportunities! 

That’s where a property management virtual assistant steps in. These remote professionals update your socials, design marketing materials, and work on your website — all so your properties remain on top of the minds! 

Automatic Schedule Management 

While you’re likely always short on time, it’s crucial to keep up with your prospective tenants and their schedules. By outsourcing the schedule management to a virtual assistant, you can ensure that appointments are booked timely, follow-ups are handled, and nothing slips through. 

So, even if you’re swamped with responsibilities, VAs will take care of the rest. Plus, they handle coordination for property visits, inspections, and maintenance schedules, so there’s no confusion along the way. 

Higher Tenant Satisfaction 

As a property manager, you know firsthand why satisfying your clients is the key to a successful business. Happy tenants are more likely to renew their leases and recommend your properties to others. When it comes to tenant satisfaction, what’s better than getting back to their queries in no time? 

The good news is that a property management virtual assistant will bridge the gap between you and your tenants by promptly addressing their concerns. They handle tenants’ emails, schedule property visits, and answer any questions they may have timely, giving them reasons to choose you over others!

Efficient Maintenance Coordination 

When managing properties, you can’t get away without addressing tons of maintenance requests — they’re part of the job. But handling them doesn’t have to be a hassle, as long as you have a virtual assistant tackling it for you. These online pros take care of frequent repair requests, set up maintenance visits, respond to complaints, and make sure everything gets done on time. 

This, in turn, keeps your properties in great shape, which gives you more time to focus on the bigger picture of property management. 

Round-the-Clock Operational Coverage 

Another major aspect of property management is being on your feet to handle tenant inquiries around the clock. It can be a lot to juggle, especially when issues pop up at inconvenient times. Fortunately, virtual assistants come in to offer 24/7 operational coverage. 

Working across different time zones —whether it’s day or night — they’re there to manage everything from tenant questions to repair requests timely. This means that even with a business as tough as real estate, you don’t have to be available all the time. VAs keep everything on track, so you can rest assured your tenants will stick around for long. 

Reduced Administrative Burden 

Besides financials, managing properties comes with a ton of administrative tasks that quickly pile up. On average, managers spend around 20 hours per week on such tasks to ensure the business runs smoothly. 

Property management virtual assistants ease the workload and take on some of the most crucial responsibilities so you can focus on the strategic part of the business. For instance, they handle countless documents, keep track of maintenance, take care of lease agreements, and handle resident applications. This way, you can pass off routine tasks and focus on expanding your business. 

How to Adopt a Virtual Mode of Property Management 

Now that we’ve seen the benefits of turning to a VA, one thing’s pretty obvious: the sooner you turn to property management virtual assistants, the better off you’ll be. But the next question is – how can you adopt this “virtual” mode of property management? Well, here’s how to get started: 

Know Your Needs

First up, know exactly what you expect from a property management virtual assistant. But don’t just hand it all over to them at once. Start slow and gradually delegate everything from managing documents to scheduling appointments. While you’re at it, track how they’re helping your business and how they can do better. 

Choose the Right VA

Look for virtual assistants who have been in the field for years. The more experienced they are, the better they can take on the responsibilities. Make sure they’re familiar with the tools and techniques that help your properties do better in the market. 

Integrate Technology 

82% of property managers claim that integrating technology helps them to operate more efficiently. Using technology that helps VAs handle tasks remotely, like scheduling tools and communication platforms, might change the game for you! 

Train & Onboard 

While they’re entirely virtual, your assistants might need some training early on. Introduce them to your systems and make sure they know what you expect from them. You’d be surprised how combining technology with VAs’ expertise helps your property management business! 

Final Thoughts 

In a nutshell, property management virtual assistants are real life-savers when it comes to managing properties. From taking on tedious admin tasks to boosting tenant satisfaction, they make life easier for property managers out there. 

It’s a huge step— so don’t stress if it feels overwhelming at first. However, to make the most out of your VAs, make sure you communicate your needs properly and train them before onboarding! 

If you’re looking for highly trained and knowledgeable VAs to be a part of your team, we are here to find you a perfect match for your business. Contact us now, and we’ll handle the rest for you.