Company Overview:
We are a full-service property management company dedicated to providing guests with cozy, comfortable stays in properties fully equipped with thoughtful amenities. Our commitment to excellence has earned us a strong reputation and loyal client base. We pride ourselves on delivering more than we promise—going above and beyond to ensure every guest experience is seamless, memorable, and truly exceptional.
Job Role Description:
We are looking for a proactive and detail-oriented Virtual Admin Assistant to support our property management operations, primarily for vacation rental listings on Airbnb and VRBO. This role requires excellent organizational skills, strong communication abilities, and a positive, solutions-focused mindset. The ideal candidate will manage daily administrative tasks, ensure smooth guest experiences, and assist in maintaining high operational standards for multiple properties.
Main Responsibilities:
- Manage guest communication across Airbnb, VRBO, and direct bookings.
- Coordinate with cleaning and maintenance teams mostly via WhatsApp groups.
- Assist with listing updates, calendar management, and pricing adjustments.
- Handle basic bookkeeping tasks, such as tracking expenses and processing invoices.
- Create and schedule social media posts.
- Conduct research for vendors, services, and supplies as needed.
Preferred Skills & Experience:
- Experience in vacation rental or hospitality industry preferred.
- Strong communication skills and attention to detail.
- Ability to work independently and manage multiple priorities.
- Familiarity with platforms such as Airbnb, VRBO, Hostaway, PriceLabs, Canva, JotForm, HostBuddyAI, ChatGPT, and Instagram.
**ALL APPLICANTS ARE REQUIRED TO SUBMIT A BRIEF VIDEO INTRODUCTION.**
Purpose: This video will be sent to the client for a more efficient screening process.